Frequently Asked Questions about Drawer Sliders
If you have questions about your drawer slider application, installation or other technical issues, please check the following common questions. Please get in touch with us through technical support requests if you do not find the required information.
Product Specifications
1. What is the load capacity of your drawer sliders?
Our heavy-duty drawer slide series boasts a robust load capacity of up to 500lb. For applications demanding exceptional load-bearing capabilities, our team can tailor solutions to meet your specific requirements.
2. What is the maximum extension of your heavy-duty drawer slides?
The CenSo heavy-duty drawer slide series offers an extensive extension range, spanning from 250mm to 1500mm (10-60 inches). For applications demanding extended reach, please contact our team for tailored solutions.
3. What finishes are available for your heavy-duty drawer slides?
Our heavy-duty drawer slides come in four finishes: white zinc plating, blue zinc plating, electroplating, and brushed stainless steel.
Specifically, the choice of finish can be made according to your specific needs and preferences.
White zinc plating provides good corrosion resistance and aesthetics and is the most commonly used finish.
Blue zinc plating has stronger corrosion resistance, making it suitable for outdoor environments.
Electroplating has higher wear resistance and corrosion resistance, making it suitable for high-intensity use environments.
Brushed stainless steel has a high-end appearance, making it suitable for high-end furniture.
4. Does CenSo use recycled materials to manufacture its products?
CenSo exclusively utilizes high-quality new steel for our drawer slides. Recycled steel, while seemingly cost-effective, necessitates extensive processing and introduces quality control challenges. In prioritizing the safety and performance of our drawer slides, we consciously decided to employ only new steel.
5. What materials are used in the construction of your drawer slides?
Our drawer slides are made from high-density Q235 steel, known for its excellent strength and durability. For specific applications, we also offer slides made from 201 and 304 stainless steel, providing enhanced corrosion resistance and longevity.
6. Can your drawer slides be used in outdoor applications?
Yes, our blue zinc-coated drawer slides and 304 stainless steel slides are highly resistant to corrosion and are ideal for outdoor applications, providing long-lasting performance even in harsh environments.
7. Do your drawer slides come with any special features?
Yes, our drawer slides come with several advanced features such as soft-close, push-to-open, and lock-in/lock-out mechanisms. These features enhance functionality and user experience, making them suitable for a wide range of applications, from residential to industrial use.
8. What customization options do you offer for your drawer slides?
We offer extensive customization options, including specific load capacities, extension lengths, and surface treatments. Our team works closely with clients to design and produce drawer slides that meet their unique requirements, ensuring optimal performance for any application.
9. How long is the delivery time for large quantity orders?
For large quantity orders, our standard delivery time is 1-2 weeks, depending on the order size and customization requirements. We have a streamlined production process and efficient logistics network to ensure timely delivery to customers around the world.
10. How do you ensure the quality of your drawer slides?
Our drawer slides undergo rigorous testing and quality control procedures at every stage of production. We have obtained multiple international certifications, ensuring that our products meet the highest standards of quality and reliability. In addition, our factory is equipped with state-of-the-art machinery and 80% automated production lines, which helps to maintain consistent quality for all products.
Performance and Durability
1. How smooth is the operation of your heavy-duty drawer slides?
Our heavy-duty drawer slides are engineered for exceptional smoothness and effortless operation. With our innovative roller system and advanced ball-bearing technology, your drawers will glide effortlessly, without any binding or resistance, even when fully loaded with heavy items.
Key features include:
- High-Quality Ball Bearing System:Premium ball bearings reduce friction and minimize noise, enabling drawers to open and close smoothly with minimal effort.
- Precision Engineering: Consistent tolerances and alignment prevent binding or catching during operation.
- Smooth-Glide Technology: Advanced materials and coatings enhance the smoothness of the drawer movement.
2. Are your heavy-duty drawer slides durable enough for heavy-duty applications?
Our heavy-duty drawer slides are made of premium steel with excellent corrosion resistance. Surface treatments like galvanization and electroplating further enhance their durability, making them suitable for heavy-duty applications. We recommend galvanized or electroplated slides for outdoor or humid environments. Rigorous salt spray tests confirm their ability to withstand various conditions.
3. Will the drawer sliders rust after being used for a long time?
No, the surface of our drawer sliders is treated to prevent rust. Advanced electroplating with blue zinc improves oxidation and corrosion resistance, preventing direct air contact and extending their lifespan.
4. Will the stair rails fall when they are pulled out?
Stair rails, installed on several layers of cabinets, must not exceed the load-bearing capacity of the drawer sliders. Overloading can cause the slide rail to fall under the downward weight. We recommend using the slide rails within their specified load limits to ensure safety and stability.
5.How long is the life of the drawer sliders?
Our drawer sliders have been certified by SGS through rigorous tests for load-bearing fatigue resistance and continuous push and pull cycles, up to 80,000 times. The specific service life depends on your use environment, but these tests ensure their durability and reliability under typical usage conditions.
6. What are the installation requirements for your heavy-duty drawer slides?
Our heavy-duty drawer slides come with detailed installation instructions. They require standard tools like a screwdriver and measuring tape. For precise alignment and optimal performance, we recommend professional installation, especially for applications involving heavy loads or specialized environments.
7. How do I maintain and clean the heavy-duty drawer slides?
Maintaining our heavy-duty drawer slides is simple. Regularly clean the slides using a dry cloth to remove dust and debris. For lubrication, use a silicone-based lubricant to ensure smooth operation. Avoid using oil-based lubricants, as they can attract dust and cause buildup.
8. Are there any safety features included with your drawer slides?
Yes, our heavy-duty drawer slides include several safety features such as built-in stops to prevent the drawer from being pulled out too far and anti-rebound mechanisms to ensure smooth and controlled closure. Some models also feature lock-in and lock-out options for added safety and stability.
9. Can your heavy-duty drawer slides be used in high-vibration environments?
Our heavy-duty drawer slides are designed to perform well in high-vibration environments, such as automotive or industrial applications. The robust construction and high-quality materials ensure that they can withstand constant movement and vibration without compromising performance.
10. Do you provide samples for testing before bulk orders?
Yes, we provide samples for testing to ensure our products meet your requirements before placing bulk orders. Contact our sales team to discuss your needs and arrange for sample delivery.
Shipments and Payment
1. What are the methods of shipping?
Our shipping methods include express (UPS, DHL, FedEx), ocean freight, and air freight.
2. When will I receive my order?
We have more than 10 warehouses around the world. If the inventory of the products you ordered is stored in our local warehouse, your package will be sent out from the warehouse nearest you as soon as you place the order. The delivery time can refer to the following times:
Eastern United States: Within 3 days
Western United States: 3-5 days
Australia: 5-7 days
Russia: 5 days
Thailand: 1-2 days
United Kingdom: 3 days
Germany: 3-5 days
Speak with Our Engineers
Leave your message and expectations about the slide rail with us. Our knowledgeable engineers are here to collaborate with you, ensuring your ideas and plans are fully understood and expertly addressed. Let’s work together to achieve your project’s goals.
We Look Forward To Your Contact
CenSo is your trusted global partner for high-quality drawer slide production, with strategic factories worldwide and professional local service teams. Partnering with CenSo ensures efficient project delivery, robust supply chains, expert technical support, and a thriving customer base.